consumer protection

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On August 17, 2026, the Federal Trade Commission (FTC) announced a $2.1 million settlement with online bill-payment company Doxo over allegations that the company, and its two co-founders, deceived consumers through search ads, fees, and subscription practices. The case shows that consumer protection risk can begin at the first click, especially when ads or landing…

California’s SB 361 expands California’s Delete Act and will soon require registered data brokers to regularly check California’s data deletion database, known as DROP, to determine whether a California consumer has requested deletion of their personal information. Beginning August 1, 2026, data brokers must access DROP at least every 45 days and, when a request…

The Federal Trade Commission’s (FTC) proposed policy statement puts a new consumer-protection frame around AI model behavior: if an AI company represents that its system is designed to deliver accurate, objective, or user-directed outputs, the company may create a reasonable consumer expectation that the system is trying to provide the best answer it can within…

The Office of California Attorney General Rob Bonta announced the largest settlement for violations of the California Consumer Privacy Act (CCPA) to date, imposing a $2.75 million civil penalty and injunctive relief focused on how Disney implements consumer opt-outs across its streaming ecosystem. Disney must pay the penalty within 30 days of the judgment’s effective…

The Fair Credit Reporting Act (FCRA) is decades old, but a recent artificial intelligence (AI)-related complaint suggests that plaintiffs are testing whether legacy consumer-reporting rules can apply to AI-driven hiring assessments.

In January, a class action complaint was filed in California, Kistler v. Eightfold AI Inc., No. C26-00214 (Cal. Super. Ct. Jan. 20, 2026). Eightfold…

Gift cards are a perennial favorite for holiday shoppers. They’re easy to wrap, universally appreciated, and always the right size. But as gift-giving season approaches, it’s important to remember that gift cards are also a common target for scams. In 2024, Governor Phil Murphy signed into law new requirements governing the sale and display of…

Following in the footsteps of almost two dozen attorneys general in other states, Kentucky Attorney General Russell Coleman filed a lawsuit on July 17, 2025, against Chinese online shopping platform Temu, alleging that it unlawfully collects Kentuckians’ data, violating their privacy, and counterfeiting “some of Kentucky’s most iconic brands.”

The complaint alleges that Temu:…

On March 31, 2025, President Trump signed an executive order (EO 14254) titled “Combating Unfair Practices in the Live Entertainment Market.” EO 14254 directs the Federal Trade Commission (FTC) to, amongst other provisions, rigorously enforce the Better Online Ticket Sales Act (BOTS Act or the Act) and address unfair ticket scalping practices.

Overview of the…

After the conclusion of the public comment period earlier this month, the Colorado Department of Law adopted amendments to the Colorado Privacy Act (CPA). The Act grants rights to Colorado consumers concerning their personal information, including the right to access, delete, and correct their personal data as well as the right to opt out of…