I frequently get complaints from small businesses that they don’t have the resources or resilience to properly address cybersecurity and that it is overwhelming to them. Well, it is. We frequently tell businesses that they must be prepared as they might not think they are targets, but they are. But what happened to the relevance … Continue Reading
On March 6, 2017, the Federal Trade Commission (FTC) released tips and a video to businesses that have been impersonated by Phishing schemes. The guidance, entitled “Has a phishing scam hooked your company’s good name?” provides businesses with several tips to respond to being impersonated through a phishing scheme. The tips include: Notify and alert customers … Continue Reading
The Federal Trade Commission (FTC) announced this week that March 5-11 is National Consumer Protection Week. The FTC will announce different programs and events throughout the week that are designed to educate consumers on how they can protect themselves and understand their rights. As a consumer, one thing that is easy to do and very … Continue Reading
This week, the Federal Trade Commission (FTC) and ten states settled charges against the Florida-based cruise line, Caribbean Cruise Line, Inc. (CCL), for an illegal telemarking campaign that inundated consumers with billions of unwanted robocalls. In settling these charges, CCL’s owner, Fred Accuardi, and all of his companies are barred from robocalling and illegal telemarketing. … Continue Reading
My friends and family frequently ask me about the newest scam, so they can stay vigilant and keep on top of the latest ways fraudsters are trying to get our information. But many times, they alert me to scams that they are experiencing. Such was true this week. We all know by now it is … Continue Reading
Just when I thought everyone knew about the continued W2 schemes, where phishing emails are used to get company employees’ W2 forms so the thief can file a false tax return and get a refund, several additional clients have been hit with the scheme and the thieves were successful. Just like after holiday sales in … Continue Reading
I know a lot of people who have looked for and been successful in finding an apartment and/or a roommate on Craigslist. If you are looking for an apartment on Craigslist right now—listen up. The Federal Trade Commission (FTC) announced yesterday (January 18, 2017) that it has charged Credit Bureau Center LLC and three individuals … Continue Reading
Florida-based tech support scheme, Inbound Call Expert, doing business as Advanced Tech Support, will pay $10 million for consumer redress in accordance with the Federal Trade Commission’s (FTC) final order. The FTC, and the State of Florida, charged Inbound Call Expert with deceiving thousands of consumers by using high-pressure sales pitches to telemarket tech support … Continue Reading
I received a call last week on my home land line and when I picked it up (hardly anyone I want to actually talk to calls my home telephone number) the caller on the other end informed me that he was from “Microsoft 10,” that I had a terrible virus in my computer and that … Continue Reading
Turn, Inc. (Turn), a California based company that enables sellers to target digital advertisements to consumers via a website or mobile app, settled allegations by the Federal Trade Commission (FTC) that it deceived consumers by tracking them online and through their mobile app even after consumers opted out of such tracking. Director of the FTC’s … Continue Reading
We have previously reported on the Ashley Madison data breach and subsequent litigation [view related posts here, here, here, and here]. On December 14th, Ashley Madison announced that it has agreed to pay $1.6 million and implement additional security measures to settle claims brought by the Federal Trade Commission (FTC) and multiple state Attorneys General … Continue Reading
The Federal Trade Commission (FTC) issued the National Do Not Call Registry (the Registry) Data Book (Data Book) for Fiscal Year 2016 last week. The Registry is used by consumers to choose not to receive telemarketing calls. Consumers can visit the Registry’s website and input their telephone number into the list. Businesses are supposed to … Continue Reading
On December 6, 2016, The Electronic Privacy Information Center, The Campaign for a Commercial Free Childhood, The Center for Digital Democracy and Consumers Union filed a Complaint and Request for Investigation, Injunction and Other Relief (Complaint) with the Federal Trade Commission (FTC) against Genesis Toys (Genesis) and Nuance Communications (Nuance) regarding alleged violations of the … Continue Reading
On November 10, 2016, the Federal Trade Commission (FTC) released tips and advice for businesses and consumers on ransomware. For businesses, the FTC released Ransomware – A closer look and a companion video, Defend against Ransomware. The FTC’s recommendations for businesses include: Have a tested business continuity plan in place to reduce disruption in the … Continue Reading
The Federal Trade Commission (FTC) has fined the Consumer Education Group $100,000 for making millions of illegal telemarketing calls to consumers who were on the Do Not Call (DNC) Registry, including pre-recorded robocalls in violation of the Telemarketing Sales Rule (TSR). The $100,000 fine is in lieu of a civil penalty in the amount of … Continue Reading
There are arguments that there is a dearth of guidance by both the Office for Civil Rights (OCR) and Federal Trade Commission (FTC), so when guidance comes out, we listen. But the most recent guidance jointly issued by the OCR and the FTC is rather confusing. The guidance titled “Sharing Consumer Health Information? Look to … Continue Reading
Last week at the PacSec security conference held in Tokyo, a new device capable of fully infiltrating radio-controlled drones was unveiled by researchers. This new device exploits a vulnerability in the frequency-hopping systems in many consumer drones. The frequency-hopping systems make it easier for drones to obfuscate and protect their radio communication. Of course, this … Continue Reading
The Federal Trade Commission (FTC) this week issued the publication, Data Breach Response: A Guide for Business, that outlines steps it recommends that businesses take when it believes it may have suffered a data breach. According to the guidance, “immediate steps” to take include: Securing physical areas that may be related to the incident, including changing codes … Continue Reading
Recently in United States v. InMobi Pte Ltd., the Federal Trade Commission (FTC) set a new standard for geolocational tracking. The FTC told app developers and app marketers one simple rule: honor consumers location privacy preferences and do not track them without permission. InMobi is a Singapore Company that provides ads within mobile apps. They … Continue Reading
I travel a lot and frequently rent cars in cities all over the country. Those of you who know me, (and my husband and children will attest), know that I will not ask for directions. I am definitely more like a man than a woman when it comes to refusing to stop and ask for … Continue Reading
Not surprisingly, on August 30, 2016, LabMD filed its Application for a Stay of the Final Order of the Federal Trade Commission (FTC) pending review of the order by the appellate court. But since the matter is still pending before the FTC, the request for the stay had to be filed with the FTC, which … Continue Reading
The Federal Trade Commission (FTC) issued a press release on August 29, 2016, indicating that it is seeking comments on the Standards for Safeguarding Customer Information, applicable to financial institutions. The Safeguards Rule went into effect in 2003, and requires financial institutions to develop and implement a comprehensive information security program for customer information. Specifically, … Continue Reading
On August 16, 2016, the Federal Trade Commission (FTC) approved the final order resolving its privacy complaints against Practice Fusion. The complaint [view related post] alleged that Practice Fusion “misled consumers by soliciting reviews for doctors in connection with an online healthcare satisfaction survey, without disclosing adequately that these reviews would be publicly posted on … Continue Reading
Back in November 2015, Chief Administrative Law Judge (ALJ) D. Michael Chappell ruled that the Federal Trade Commission (FTC) failed to show that LabMD, Inc.’s (LabMD) data security practices caused harm to consumers stemming from an alleged data breach, and therefore, recommended dismissal of the case against LabMD. [view related post]. Last week, the FTC issued … Continue Reading
