Telephone Consumer Protection Act

Last week, Florida skin care spa, Medspa Del Mar LLC (Medspa) was hit with a Telephone Consumer Protection Act (TCPA) class action in federal court for allegedly using an automatic dialing system to send unwanted text messages advertising its treatments. Lead plaintiff claims that Medspa invaded her and other class members’ privacy by sending a

Many of our clients have customer call centers to help customers with varied questions or concerns. Those who work in customer service, and in call centers tend to patient and helpful. But sometimes being too helpful can land the company in the middle of a fraud scheme.

We are seeing primarily foreign individuals use traditional

The Federal Trade Commission (FTC) regulates the Telemarketing Sales Rule (TSR), which requires marketing entities to eliminate from telemarketing campaigns telephone numbers that are listed on the Do-Not-Call Registry (the Registry).

Although many of us have both our residential and cell phone numbers listed with the Registry, we still get many, many annoying and inconvenient

Companies doing business in Illinois should consider getting up to speed on the Illinois Biometric Information Privacy Act (BIPA). We have reported on numerous (but not all) cases filed against technology companies and employers for alleged violations of BIPA [view related posts here]. The class action lawsuits continue to get filed at a rapid

The Massachusetts Supreme Judicial Court (SJC) ruled this week in favor of a consumer who sued Target, alleging that it harassed her with robocalls.

The plaintiff applied for a Target credit card, and subsequently got behind in payments. Starting in January 2015, Target contacted the debtor in an attempt to collect the debt. According to

Last week, TOPS Software LLC (TOPS), a software company that specializes in condominium and homeowners association communication platforms, was served with a class action in Illinois federal court which alleges that TOPS violated the Telephone Consumer Protection Act (TCPA) by using auto dialer technology to solicit consumers to attend the “CAMfire conference.” The CAMfire Conference

An Illinois federal judge has ruled that a fundraising company working for a nonprofit, tax exempt organization did not violate the Telephone Consumer Protection Act (TCPA) when it called a number listed on the National Do Not Call Registry because the activity fell within the nonprofit exemption of TCPA.

The ruling is significant as there