AI-enabled mental health tools are moving quickly from novelty to mainstream use, and regulators are starting to draw sharper lines around what those tools can and cannot claim to do. Recent lawsuits against Character Technologies Inc., the company behind Character.ai, allege that the platform hosted bots that mimicked licensed therapists, including one persona that allegedly
Character.AI
When an AI Chatbot Calls Itself a Doctor
By Kathryn Rattigan on
Posted in Artificial Intelligence
Pennsylvania’s lawsuit against Character Technologies, Inc., is a notable early test of how professional licensing laws may apply to consumer-facing AI chatbots. The Commonwealth, acting through the Department of State and State Board of Medicine, filed a Petition for Review in the Commonwealth Court of Pennsylvania seeking to restrain what it alleges is the unlawful…