Artificial Intelligence (AI) is rapidly transforming the legal landscape, offering unprecedented opportunities for efficiency and innovation. However, this powerful technology also introduces new challenges to established information governance (IG) processes. Ignoring these challenges can lead to significant risks, including data breaches, compliance violations, and reputational damage.

Jim Merrifield
Jim Merrifield is Robinson+Cole’s Director of Information Governance & Business Intake, a member of the Data Privacy + Cybersecurity Team, and a non-attorney contributor to the Data Privacy + Security Insider blog. He has spent nearly 20 years helping organizations of all sizes, including law firms and Fortune 500 companies, develop and implement practical information governance strategies, policies, and best practices. Jim is a well-respected expert in the information governance industry. With an extensive background in policy development and enforcement, enterprise program deployment, and technology solutions, he has earned a strong reputation as a knowledgeable practitioner and reliable consultant. His deep understanding of the space is reflected by his many publications, lectures, and consulting services for top-tier companies and law firms. Jim holds a bachelor degree in Legal Studies from Quinnipiac University and is a certified information governance professional (IGP).
Jim's innovative thinking and commitment for the industry has enabled him to create the popular podcast, InfoGov Hot Seat, a platform for candid conversations featuring practitioners, consultants and solution providers - offering valuable perspectives to listeners about legal technology and managing information as an asset.
The CIO-CMO Collaboration: Powering Ethical AI and Customer Engagement
The rapid advancement of artificial intelligence (AI) technologies is reshaping the corporate landscape, offering unparalleled opportunities to enhance customer experiences and streamline operations. At the intersection of this digital transformation lie two key executives—the Chief Information Officer (CIO) and the Chief Marketing Officer (CMO). This dynamic duo, when aligned, can drive ethical AI adoption, ensure…
Navigating the Future: Generative AI and Information Governance in 2025
Generative Artificial Intelligence (Gen AI) is transforming industries at an unprecedented pace, unlocking new possibilities in automation, creativity, and problem-solving. However, as we look toward 2025, the success and sustainability of Gen AI will depend on one critical element: information governance. Governance frameworks will provide the foundation for ethical AI development and ensure compliance, accountability…
The Risks of Excessive Data Retention and Tips for Information Security
In today’s digital age, our every action generates a trail of data. From online searches to credit card details, this data is collected by companies to enhance their services. However, the question arises – how long should this data be retained? Over-retention of data poses numerous risks, which individuals must be aware of to safeguard…
Exploring the Future of Information Governance: Key Predictions for 2024
Information governance has evolved rapidly, with technology driving the pace of change. Looking ahead to 2024, we anticipate technology playing an even larger role in data management and protection. In this blog post, we’ll delve into the key predictions for information governance in 2024 and how they’ll impact businesses of all sizes.
- Embracing AI and
10 Essential Strategies for Successful Information Governance and Data Retention for Executives
Information governance and data retention have been important topics in the corporate world for years. As an executive, it’s crucial to ensure effective management, storage, and secure disposal of your company’s data. Having well-defined information governance and data retention policies helps maintain compliance with legal requirements and safeguards against data breaches and cyber-attacks. In this…
Three Keys to Avoid Microsoft Teams Data Swamp
The COVID-19 pandemic has certainly forced companies to innovate and explore new ways of working across its workforce and client base. Some have decided to dive head first into implementing collaboration technologies such as Microsoft Teams. Afterall, it’s part of the Microsoft stack, so in theory such a decision doesn’t require a significant financial investment.…
GDPR Awareness Is On The Rise as Complaints Increase
The United Kingdom data privacy watchdog reports that the number of complaints received since the EU’s General Data Protection Regulation (GDPR) took effect three months ago has almost doubled. Under GDPR, anyone who believes their personal data has been misused can file a complaint with the Information Commissioner’s Office, or ICO.
Legal Experts say GDPR…
A CIO Budget Playbook for 2018
It’s that time of the year again, budget season. A time when organizations set priorities on how to strategically spend their money in 2018. In the information technology (IT) world this can be a daunting task for any CIO.
According to Gartner, artificial intelligence (AI), machine learning, and tools such as conversational platforms, digital twins and blockchain should be at the top of the list.
Continue Reading A CIO Budget Playbook for 2018
Why Was Facebook Fined by AEPD?
Today, the Spanish data protection agency (AEPD) fined Facebook 1.2 million euros ($1.4 million USD) in connection with how the company collects personal data for advertising purposes. The AEPD said Facebook did not get properly informed consent from users before exploiting this data as well as kept this data longer than it’s useful purpose.
In…