If you have ever purchased tickets from Ticketfly, be aware that it took its homepage offline last week because it has experienced a “cyber incident.” It stated that “Following a series of recent issues with Ticketfly properties, we’ve determined that Ticketfly has been the target of a cyber incident…”
A hacker, self-dubbed IsHaKdZ confirmed and displayed database files proving that the incident was real. The hacker supposedly requested one bitcoin to provide the vulnerability to Ticketfly. The information exposed includes customers’ names, addresses, email addresses and telephone numbers.
Ticketfly has issued an FAQ about the incident, so if you are a user, the link to the FAQ page is here, but frankly it is more about how you can continue purchasing tickets than giving information about the compromise. It is still investigating the incident, and notes that the information accessible at this writing was name, address, telephone number and email address. No financial information is included as yet.